FAQ PAGE
ّFREQUENTLY ASKED QUESTIONS
Call us +9821 6612 8631
or drop a message info@reddiamondco.com
What sizes are Red Diamond products available in?
Red Diamond offers products in the following sizes:
- Body Spray: 200 ml
- Body Splash: 260 ml
- Miniature Perfume: 30 ml
How long does Red Diamond fragrance last?
Red Diamond scents are formulated to last over 24 hours. However, duration may vary depending on skin type, climate, and daily activity.
Do Red Diamond body splashes have lasting fragrance?
Yes, Red Diamond body splashes are designed to provide long-lasting freshness throughout the day.
What type of fragrance oils does Red Diamond use?
Red Diamond uses high-quality essential oils and fine fragrance ingredients sourced from reputable international suppliers.
Are Red Diamond products hypoallergenic?
Yes, Red Diamond products are dermatologically tested and free from common allergens, making them safe for sensitive skin.
What material are Red Diamond bottles made of?
All Red Diamond bottles are crafted from lightweight, recyclable aluminum, combining durability with sustainability.
How many units are in each carton?
- Body Sprays and Body Splashes: 24 units per carton
- Miniature Perfumes: 48 units per carton
In which provinces does Red Diamond have distributors or branches?
Red Diamond currently operates in Tehran, Mazandaran, East & West Azerbaijan, Khorasan Razavi, Gilan, Fars, Khuzestan, and Kerman.
What are the requirements to become a Red Diamond distributor?
Applicants must demonstrate capability for direct distribution and provide a company profile along with bank account information.
Does Red Diamond test products on animals?
No. Red Diamond products are 100% cruelty-free and never tested on animals.
Do Red Diamond sprays stain clothes?
No, Red Diamond sprays are formulated to be non-staining and safe for most fabrics.
What’s the difference between a Red Diamond body spray and a body splash?
- Body Spray: Alcohol and gas-based, more intense and longer-lasting.
- Body Splash: Water-based, lighter, and ideal for everyday use.
Can I shop Red Diamond products online?
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Yes! Red Diamond products are available for purchase directly through the official online store.
Does Red Diamond offer postal delivery?
Yes, Red Diamond delivers orders nationwide via registered post.
How long does Red Diamond delivery take?
Delivery typically takes 2 to 4 business days, depending on the destination province.
Does Red Diamond ship outside of Tehran?
Yes, Red Diamond provides shipping services to all cities and provinces in Iran.
Is same-day courier delivery available in Tehran?
Yes, Red Diamond offers local same-day courier service within Tehran.
Does Red Diamond offer Cash on Delivery?
No, currently Red Diamond accepts only online payments.
Can I return a product purchased from Red Diamond?
Returns are subject to approval. Valid reasons must be submitted and reviewed by Red Diamond's support team.
How can I receive Red Diamond offers and discounts?
Simply register your phone number with Red Diamond's customer system to receive exclusive SMS promotions.
What documents are required to apply for Red Diamond distributorship?
Applicants must submit a company resume and bank account details
Does Red Diamond offer exclusive distributorship?
Yes, exclusive distributorship opportunities are available under specific terms and conditions.
Do Red Diamond body sprays and splashes have expiration dates?
Yes, expiration dates are clearly printed on every Red Diamond product.
Are Red Diamond products suitable for sensitive skin?
Yes, Red Diamond products are carefully developed to be gentle and safe for all skin types.
Can Red Diamond sprays be applied directly to clothing?
Yes, Red Diamond sprays are fabric-friendly and safe for direct application on clothes.
Does Red Diamond provide phone consultations to help choose a scent?
Yes, Red Diamond's customer care team is available to assist with personalized fragrance recommendations.
Where can I buy Red Diamond products?
Red Diamond products are available at authorized distributors and retail locations across Iran.
